Privacy Policy

Data Protection (GDPR) and Privacy Policy

Scope

This page refers to personal data, which is defined as information concerning any living person (a natural person who hereafter will be called the Data Subject) that is not already in the public domain.

The General Data Protection Regulation (GDPR) which is EU wide and far more extensive than its predecessor the Data Protection Act, along with the Privacy and Electronic Communications Regulations (PECR), seek to protect and enhance the rights of EU data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU and its storage within the EEA.

1 – Amanda Tinker, Medical Herbalist based at Norcott Road, N16 7EJ, which hereafter for the purposes of this Privacy Notice will be referred to as ‘the herbalist’, is pleased to provide the following information:

 

2 – Who is the proprietor

The herbalist supports, treats and prescribes herbal medicines. Treatments are carried out in accordance with the National Institute of Medical Herbalist’s code of ethics (www.nimh.org.uk).

 

3 – Personal Data

1.      For the purposes of providing treatment, the herbalist may require detailed medical information. I will only collect what is relevant and necessary for your treatment. When you visit my practice, I will make notes which may include details concerning your medication, treatment and other issues affecting your health. This data is always held securely, is not shared with anyone not involved in your treatment. To be able to process your personal data it is a condition of any treatment that you give your explicit consent to allow the herbalist to document and process your personal medical data. Contact details provided by you such as telephone numbers, email addresses, postal addresses may be used to remind you of future appointments and provide reports or other information concerning your treatment.

2.      For marketing purposes, the herbalist may also use the contact details provided by you to respond to your enquiries, including making telephone contact and emailing information to you which the practice believes may be of interest to you.

3.      In making initial contact with the practice you consent to the herbalist maintaining a marketing dialogue with you until you either opt out (which you can do at any time) or we decide to desist in promoting our services. The herbalist does not broker your data and you can ask to be removed from our marketing database by emailing or phoning the practice using the contact details provided at the end of this Privacy Notice.

4.      Some basic personal data may be collected about you from the marketing forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to, personally identifying information like Internet Protocol (IP) addresses.

5.      The herbalist will only collect the information needed so that we can provide you with the services you require, the business does not sell or broker your data.

4 – Legal basis for processing any personal data

To meet our contractual obligations obtained from explicit Patient Consent and legitimate interest to respond to enquiries concerning the services provided.

5 – Legitimate interests pursued by the herbalist

To promote treatments for patients with all types of health problems indicated for herbal care.

6 – Consent

Through agreeing to this privacy notice you are consenting to the herbalist processing your personal data for the purposes outlined. You can withdraw consent at any time by using the postal, email address or telephone number provided at the end of this Privacy Notice.

7 – Disclosure

The herbalist will keep your personal information safe and secure. The herbalist will not disclose your Personal Information unless compelled to, in order to meet legal obligations, regulations or valid governmental requests. The practice may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of its staff.

8 – Retention Policy

The herbalist will process personal data during the duration of any treatment and will continue to store only the personal data needed for seven years after the contract has expired to meet any legal obligations. After eight years all personal data will be deleted, unless basic information needs to be retained by us to meet our future obligations to you, such as erasure details. Records concerning minors who have received treatment will be retained until the child has reached the age of 25.

9 – Data storage

All written Data is held in the United Kingdom. The herbalist does not store personal data outside the EEA. Data is kept securely in a locked space and can only be accessed by the herbalist. An online database has been set up on Mailchimp for the purposes of emailing newsletters and informing you of relevant offers and changes in practice.

10 – Your rights as a data subject

At any point whilst the herbalist is in possession of, or processing your